Refund and Cancellation Policy

Our Commitment

MarkInsights is committed to delivering high-quality market research. If you are not satisfied with a report you have purchased, please contact us and we will do our best to resolve the issue.

Syndicated Reports

Because our reports are digital goods delivered immediately upon purchase, we generally cannot offer refunds once a report has been downloaded or accessed. However, we will consider refund requests in the following circumstances:

Repetitive Payment: Refund requests must be submitted within 7 days of the purchase date by contacting us at refunds@markinsights.co with your order reference.

Custom Research & Consulting

Refund terms for custom research engagements are governed by the individual statement of work agreed at project initiation. Where no specific terms are agreed, the following defaults apply:

- Payments made before research commencement: refundable minus any non-recoverable third-party costs already incurred. - Payments made after delivery of the draft deliverable: non-refundable.

Refund and Cancellation and Delivery Policy

Conclusiveness of Purchase: Considering the proprietary nature of our data-based digital products, no purchases of market research reports, data sets, and other deliverables will be refundable.

Delivery of Research: The delivery of any report or other deliverable will be done online by e-mail or cloud-based systems on mutually agreed timelines from the date of receipt of payment or order for the product.

No Cancellations or Exchanges: After delivery of the product or starting of subscription services, any request for cancellation, exchange, or refund will not be entertained.

Repetitive Payment: Refund requests must be submitted within **7 days** of the purchase date by contacting us at refunds@markinsights.co with your order reference.